2021-16618 – Supply Chain IT Bus Software M/F

  • CDI
  • N'importe où
  • Publié il y a 4 semaines

Regular/Temporary : Regular
Position description :
Business Systems Analyst
Primary Functions: Provide User Support for Business Operations/Supply Chain applications.  Assist in researching, analyzing and preparing recommendations for the Customer Master data. Ensure the integrity of  the data.
This position will perform a wide range of job duties utilizing technical know-how and solid customer service approach.
Duties and Responsibilities:
* Develop a working knowledge of the Customer Master data and its usage in related business processes including reporting, order to cash, logistics/delivery and finance/invoicing. 
* Provide User Support for the data and the application software. 
* Conduct web based training for users.
* Prepare and maintain user documentation.
* Contribute to the preparation and execution of User Acceptance Testing.
* Develop knowledge of local and global internal best practices.
* Develop a general knowledge of many Business Operations activities, processes, and tools in order to participate in a helpdesk rotation. 
* Perform other duties as assigned in support of team efforts and results.
* Some travel is required.
 
Experience/Skills:  Demonstrates analytical and problem solving skills. Strong interpersonal and communications skills.  Good written skills.  Good organizational skills. Familiarity with basic systems analysis methods and techniques is preferred.  Experience in a user support department is preferred.
Education: Bachelor’s degree

Required Skills & Competencies:
Position requires strong attention to detail and thoroughness in completing work tasks.
Display of initiative and a willingness to take on responsibilities and challenges.
Persistence will be required in the face of obstacles.
Data analytical skills (e.g., analytical methods and techniques, algorithms)
Strong interpersonal skills
Strong Verbal and written communication skills
Microsoft Office 365
Business Systems and Data Analysis
Detail oriented
Excellent communication skills
Self-starter
Travel is required

Education level required : 4 – Bachelor degree

 
 
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