Regular/Temporary : Regular
Position description :
To execute demand fulfillment between ST, customers and its channels (CMs/ODMs, Distributors) through close collaboration with Product Division planners and Logistics.
To ensure on-time delivery of customer requirements while adhering to policies, procedures and regulatory compliance.
To provide, manage and coordinate all customer-related activities such as order status, deliveries and lead time of products.
To manage and control orders/backlog, inventory levels and customer returns.
To manage customer’s urgencies by providing workaround solutions, by executing action plans and by coordinating special arrangements with Product Division planners and Logistics.
To participate in the monthly collaborative forecasting review process with Sales and to collate inputs from CMs/ODMs/Distributors on the business outlook and demand.
To conduct regular AOS (Assurance of Supply) review with Distributors and CMs/ODMs, covering topics such as backlog pipelining, action items in case of short-term demand upside, back-up plans on foreseen delivery slips, etc.
To provide the best possible service level to the customers.
To achieve maximum billing target set by the Management.
Progressive knowledge and experience in customer demand
management and business operations.
Strong English communication skills (spoken and written); ability to speak in Mandarin would be good.
Proficient in MS Office, especially MS Excel.
Results, customer and service oriented.
Strong coordinating, planning and problem solving abilities.
Good organizational skills and able to prioritize tasks.
Ability to work under pressure in a time-sensitive, fast-paced work environment.
Ability to work with minimal supervision.
Disciplined and able to take initiative.
Proactive with pleasant personality.
Team player and possess adaptive interpersonal skills.
Education level required : 4 – Bachelor degree
Language / Level :
English : 3- Advanced
Language / Level :
Chinese (Mandarin) : 1- Basic
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